Let’s Begin
The therapeutic relationship is so important. That’s why I offer a free 15-minute phone consultation to answer any questions and explore if I’m the right fit.
Frequently Asked Questions
How often will I come to therapy? And for how long will I need to commit to therapy?
Typically, I recommend new clients schedule weekly sessions. This helps establish a rhythm and allows us to better get to know each other. Building a strong therapeutic relationship through active client engagement is essential for effective therapy.
However, long-term frequency should be tailored to a person’s individual needs. That’s something we’ll discuss and work through together. Similarly, the length of time someone commits to therapy is really dependent on what they hope to get out of it.
Sometimes, someone may be looking for more solutions-based, short-term treatment, while other people want to invest in long-term treatment to do in-depth work. We’ll discuss and assess this together as we work to determine what you feel would best meet your needs.
What is your cancelation policy?
When I reserve a time for you, I commit that time to you. That means no one else can book a session with me in that timeslot. For that reason, I ask that you provide as much notice as possible if you need to cancel. If you cancel less than 24 hours before our appointment or do not show up for an appointment, you will be charged a $100 fee.
How do I schedule an appointment?
To inquire about services, ask any questions or schedule an appointment, you can reach me by using the contact form on this website or by emailing me at hello@alyssaarnoltherapy.com. You can also reach me by phone at (224) 307-4689.
How do I learn whether my health insurance benefits cover your services?
To find out if your health insurance benefits cover our work together, you’ll contact your insurance provider by calling the member services number (usually found on the back of your insurance card) or by looking up a summary of your benefits electronically.
While I am an in-network provider with Blue Cross Blue Shield PPO, Blue Choice PPO, and Aetna PPO plans, the only way to determine with certainty that I am in-network with your health insurance is to contact them. I recommend asking the following questions:
Is this provider an in-network provider?
What are my in-network benefits for outpatient mental health? Which co-pays and co-insurance costs would I be responsible for covering?
What is my deductible and out-of-pocket maximum? What costs will I be responsible for once I meet each of these limits? How close am I to meeting my deductible?
Are there any restrictions, including number of session limits or other requirements, such as prior authorization, that I should be aware of or need to meet in order for services to be covered?
Is telehealth service covered? At what rate? Are there any restrictions or limitations for this coverage?
Many clients find they can be reimbursed for a portion of the fee through their insurance, even if they are not in-network. If you are not covered by one of the insurance plans with which I am in-network and would like to submit your claims for possible out-of-network reimbursement, I recommend contacting your insurance provider and asking the following questions:
What are my out-of-network benefits for outpatient mental health?
Is there a certain deductible I need to meet before services will be reimbursed? What is my out-of-network deductible and how much of it have I met so far this year?
At what rate will I be reimbursed? At what rate will I be reimbursed once I meet my out-of-network deductible?
Is telehealth service covered? At what rate? Are there any restrictions or limitations for this coverage?
What is the process to submit for out-of-network reimbursement?